Meet Our Team

Experienced and Proven Provider to the Federal Government

A Small, Disadvantaged Business (SDB), ARServices is the contractor of choice for government agencies and military organizations in need of mission-critical services in three key areas:

ARServices is a purpose-built federal contractor that understands the unique challenges facing the federal government. The company has been built to provide the staff, expertise, and capabilities federal agencies need for the successful provision of constituent service and mission achievement.

Federal agencies and the military turn to ARServices to deliver the results of a large contracting firm, with the flexibility, agility, responsiveness, and personalized experience of a small business.

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Our Executive Team

We are a team of dedicated professionals with an extensive and unparalleled track record of helping agencies fulfill their mission.

Jerry McCargo
President & CEO

Andy Covert
Executive Vice President

John Ratliff
Chief Financial Officer

Shangrila Johnson
Director of Human Resources

What Our Customers Are Saying

  • Director, Vayl S. Oxford
    I would like to take this opportunity to personally thank [ARServices] for their dedication and hard work during this COVID-19 Pandemic. They have done everything possible, while breaking new ground, to achieve mission success - no easy feat with all of the restrictions we are currently facing.
    Director, Vayl S. Oxford
    Defense Threat Reduction Agency (DTRA)
  • Deputy Director
    ARServices staff has been repetitively commended for Its crucial skills and acumen, rigorous work ethic, and attention to detail and has been praised by the Client as an “outstanding support [that] consistently demonstrates full grasp and response to tasks assigned
    Deputy Director
    Defense Threat Reduction Agency (DTRA) Research and Development (R&D) Directorate (J9)
  • Contracting Officer’s Representative (COR)
    ARServices and their dedicated contractor personnel has demonstrated excellent customer service in support of this contract… The Contractor always adapts to mission requirements…[and] always display an exceptional professional attitude, appearance, and expertise…
    Contracting Officer’s Representative (COR)
    Defense Threat Reduction Agency (DTRA) Operations, Readiness and Exercise Directorate (J3)
  • General Counsel
    ARServices staff’s flexibility and responsiveness kept me and the Board Members prepared for the [public] meeting and kept the public informed by timely posting of the revised materials on the public website…[helping us] avoid pitfalls experience during prior meetings.
    General Counsel
    Defense Nuclear Safety Board (DNFSB)
  • Contracting Officer’s Representative (COR)
    Thank you for your attendance and contributions to the DCP Protocol Information Office Reverse Site Visit here at the Shady Grove facility yesterday. It was a pleasure to meet with you and learn about your plans to support employee growth. We look forward to a continued successful working relationship.
    Contracting Officer’s Representative (COR)
    National Institutes of Health (NIH) National Cancer Institute (NCI) Division of Cancer Prevention (DCP) Protocol Information Officer (PIO)

Jerry “Jay” McCargo
President & CEO

Mr. McCargo has more than 25 years of successful experience working with organizations from Fortune 500 companies to small businesses in the technology and government contracting market.

Mr. McCargo has held executive management roles in technology marketing, corporate development, business development, operations and program management, and sales prior to leading ARServices. Most recently, he served as Vice President of Marketing/Chief Marketing Officer for AT&T Government Solutions, a multi-billion dollar strategic business unit of AT&T, where he had full responsibility for marketing programs and communications; offer management, including pricing strategy; and business unit planning and performance.

Prior to joining AT&T, Mr. McCargo was Vice President of Business Development for WAM!NET Government Services, Executive Vice President Sales and Marketing for NCI Information Systems, and Vice President of Sales and Marketing for the Information Technology Solutions business sector at Unisys Federal Systems. He was also a Director of National Accounts for Verizon Federal Systems.

Mr. McCargo has a BA in Political Science and English from the University of Rhode Island and a Masters in Business Administration from American University. He has professional certifications from the Wharton School of Business at the University of Pennsylvania, the Tuck School of Business at Dartmouth College, and George Washington University.

Andrew Covert
Executive Vice President

In 2022, Andrew "Andy" Covert was promoted to Executive Vice President for Operations for ARServices. Andy supports service delivery for ARServices’ three lines of business: research and development support services, business transformation services, and integrated logistics services.

Before his promotion, Andy previously served as Vice President of our Business Transformation Services (BTS) pillar. He has been with the company for over six years, and prior to joining ARServices in 2015 as a Project Manager, he proudly served in the Navy for 26 years as a CH and MH-53E helicopter pilot, retiring at the rank of Captain. His Navy assignments included the OPNAV staff and Joint Staff in the Pentagon as well as Commanding Officer of Helicopter Mine Countermeasures Squadron 14 (HM-14) and Commanding Officer of Naval Air Facility Washington, DC.

Andy has a bachelor’s degree in Nautical Science from Maine Maritime Academy and a Master of Arts degree in National Security and Strategic Studies from the United States Naval War College. Andy and his wife Wendy have 3 children, and reside in Northern VA.

John Ratliff
Chief Financial Officer

Mr. Ratliff joined the ARServices team in December of 2015 as Chief Financial Officer. In this role, he is responsible for all aspects of the company’s finances, including the maintenance of cash controls and bank reconciliations, payroll processing, accounts payable, required financial reporting, supervision of cash reserves and investments, budget development for various departments, and protection of ARServices assets.

Prior to joining ARServices, Mr. Ratliff served as the Corporate Controller for Defense Group Inc., Vice President of Operations for Women in Community Service, Inc., and Chief Financial Officer for Diplomatic Language Services, Inc.

Mr. Ratliff earned his Master’s degree in International Business Studies at the University of South Carolina.

Shangrila Johnson
Director of Human Resources

Mrs. Johnson has over 15 years of wide-ranging human resources experience and has held senior leadership roles in several growing and acquired organizations. She has extensive experience working in a variety of industries, including defense, non-profit, hospitality, healthcare, services, and software.

Before joining ARServices in 2021, Ms. Johnson held human resources positions with To Thrive Consulting Group, Amida Technology Solutions, B-Line Medical, Pacific Institute for Research and Evaluation (PIRE), and Praxis, Inc.

A certified Senior Professional in Human Resources® (SPHR), she holds Bachelor’s and Master’s degrees in Human Resources Management from the University of Maryland, and is currently pursuing her Executive Leadership Coaching certification from George Mason University.

She is a native Washingtonian and enjoys any place that has a beach.